Survey

1. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

2. What makes a shopping website easy to use?

A. Clear navigation

B. Good search function

C. Fast loading

D. Simple checkout

3. Have you ever bought something after seeing it on social media?

A. Yes, many times

B. Yes, a few times

C. No

4. How do you feel about personalized product recommendations?

A. They are helpful

B. They are creepy

C. I don't notice them

5. Do you feel stressed or overwhelmed by too many choices?

A. Yes, often

B. Sometimes

C. Rarely

D. Never

6. How often do you shop for home decor items?

A. Frequently

B. Occasionally

C. Rarely

D. Never

7. Do you try to buy locally-made products?

A. Whenever possible

B. Sometimes

C. Rarely

D. No

8. How often do you shop using your smartphone?

A. Daily

B. Weekly

C. Monthly

D. Never

9. Do you track your package delivery status eagerly?

A. Yes, constantly

B. Yes, once or twice

C. No

10. How much time do you typically spend on a single shopping session online?

A. Less than 15 minutes

B. 15-60 minutes

C. 1-2 hours

D. More than 2 hours