Survey

1. What is your experience with click-and-collect (buy online, pick up in-store)?

A. Excellent, I use it often

B. It's okay

C. I've had problems

D. I haven't tried it

2. Do you enjoy the experience of shopping, or is it just a task?

A. I enjoy it

B. It's just a task

C. It depends on what I'm buying

3. How important is fast shipping to you?

A. Extremely important

B. Somewhat important

C. Not important

4. Do you have any hobbies that require regular purchases?

A. Yes (e.g., crafting, gaming)

B. No

5. Have you ever bought something after seeing it on social media?

A. Yes, many times

B. Yes, a few times

C. No

6. Do you talk to customer service chatbots?

A. Yes, if it's the only option

B. No, I wait for a human

C. I find them helpful

7. Do you check the best-before dates on groceries?

A. Always

B. Often

C. Sometimes

D. Never

8. How often do you dine out or order takeout?

A. Several times a week

B. Once a week

C. A few times a month

D. Rarely

9. How has your shopping changed in the past 5 years?

A. Much more online

B. Slightly more online

C. About the same

D. More in-store

10. How do you organize your shopping receipts?

A. Digitally scan/filing

B. Keep them in a drawer

C. Throw them away immediately